Seller Meeting Planner від A5

Questions and Aswers

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  • Application is created by entrepreneurs for entrepreneurs. It allows automating any business. From small to medium. Analytics, cash flow control and much more. “A5 My Business” will help solve all the problems faced by every business owner. Always at hand, always near. The mobile application monitors the company even when you are on vacation or traveling.
  • With the functionality of the mobile application can be found on the website a5mybiz.com in the “Functionality” section.
  • Yes, your data is protected (stored on remote servers located in Germany, all information is encrypted).
  • Support is provided via chat bots in Viber, Telegram, Facebook, by phone, e-mail. Plus there is a FAQ where you can find answers to current questions. There is also a closed group on Facebook, if there is a problem in working with the application or you have any questions – write us and we will be happy to answer them.
  • Download and install the application from our a5mybiz.com website, Google Play or the App Store. Register an account in the application. Add staff. That’s all, this is enough to use the application.
  • At the moment, the application is undergoing closed testing, so for you it is absolutely free (during the testing period). Further, according to the tariff plans that will be posted in the application, as well as on the website.
  • Now the function of interaction of the POS terminal with the application is not provided. In the next updates we plan to introduce this feature.
  • At the moment, the application does not support Android Pay / Apple Pay. In the next version, we assume supporting such services.
  • Your information is stored in the cloud and protected. Retrieving the information without authorization will not be possible. If you install the program on another device and enter your username and password, you will be able to access your account.
  • At the moment, the application does not support working in offline mode. Working offline will appear in one of the following versions.
  • Download and install the application from our a5mybiz.com website, Google Play or the App Store. After launch, use the “Register a new owner” item, enter your credentials and you will be met by a business creation wizard, which will help you to enter basic information about your business and get started.
  • Data import is possible in two ways: - manually, for this you need to use the data entry form (section “Analytics” - in the upper right corner the icon - the item “Through the form”) - leave a request to our specialists (section "Analytics" - in the upper right corner the icon - the item "Enter data with the help of an A5 specialist").
  • Do not worry! Just open the app and click on “Get a new SMS password”.
  • You can always view and correct all settings for business, sales points and employees, for this you only need go to the "Business Management" section.
  • To add a new business to the application, you need go to the section “Menu -> Business Management -> Businesses”. Press the “+” button and fill in the required fields “Name” and “Type of activity”, add KVED if you wish and click “Save”, the application will offer: – Fill in additional data (add business partners and upload documents); – Save without filling additional data (you can always add or change additional data by clicking on the card of the business). After saving, a new business card will be added to your business list.
  • To add a sales point to the business, you need go to the section “Business Management” -> “Sales points” -> press the “+” button. The add sale point window will appear, you need to fill in the required fields “Business” and “Name”, and click “Save”, the application will offer: – Fill in additional data (fill in the work schedule, add sellers and upload documents); – Save without filling additional data (you can always add or change additional data by clicking on the card of the sale point). After saving, the card of the new sales point will be added to the list of your sales points.
  • To do this, follow these steps: 1 - go to the section "Business Management"; 2 - click on the item "Sales points"; 3 - click on the card of sale point ; 4 - click on the item "Employees"; 5 - click on the "Add employee" or "+" button; 6 - choose the right employees and click the "Add" button. If employee are not in the list, add it with the "+" button. If you have added him but it is not in the list, check the switcher “Access blocked” in his card.
  • In order to do this, you need to go into the business card, then click partners (in the sales point card, click sellers) and using the " " button, click "Delete".
  • To do this, you need go to “Business Management” -> “Sales points”, press the “+” button. The “Add employee” screen opens, all you have to do is fill in the required fields “Name”, “Phone”, assign a role and click “Save”. After saving, the employee card will be added to the list of your employees.
  • At the moment, you can connect unlimited number of employees to the application.
  • Access to data is determined by roles in the system, which in turn are assigned to each employee separately. To do this, you need go to “Business Management” -> “Employees” and assign the role in the employee card: Partner – work with data within the specified business of the owner (may be a partner in several businesses); Administrator – work with employees of the sales point; Seller – has access to the section of trade and to the sales points in which he/she is appointed as an employee.
  • To deactivate a business, you need going to the “Business Management” -> “Businesses”, click on the card of the desired business and turn on the “Business - inactive ” switch (If you turn off the business, the sales points associated with this business will also not be active). To activate a business, simply turn off the “Business – inactive ” switch.
  • To deactivate a sales point, you need going to the section “Business Management” -> “Sales point”, click on the card of the desired sales point and activate the “Point – Inactive ” switch. To activate a sale point, it is enough to deactivate “Point – inactive ” switch.
  • To restrict the rights or block a user, you need going to the section “Business Management” -> “Employees”, click on an employee’s card. In the card you can change the role or block the user by turn on switch “Access blocked ”. Note. If you block access, the user will not be able to log into the application until you turn off switch “Access blocked ”.
  • Roles (Seller, Administrator, Partner) can be assigned to each employee separately. To do this, go to the “Business Management” section and in the “Employees” section, click on the employee’s card and mark the necessary roles. You can also assign a role at the stage of creating a new employee.
  • Most likely you have the high-contrast text feature enabled in the phone settings. You can disable this feature by following these steps: – For Android OS 5.0 and above: open Settings -> Spec. opportunities and turn off High Contrast Text (depending on the phone manufacturer, the path to the function may vary). – For IOS: open Settings -> General -> Universal Access and turn off Contrast Increase.
  • To do this, you need to contact technical support, after an oral or written request of the Account Holder to the support service and verification, we remove the account of the business owner and all settings (business, sales points, employees, statistics, etc.). But remember, a deleted account cannot be restored.